FREE Shipping On All Orders Over $100

Refunds & Returns Policy

Refunds:

Simple.

As an Australian Retailer you are protected by Australian Consumer Law and as such all products sold to you by Beezer.com.au must be fit for sale. 

You are guaranteed that the goods you buy from Beezer.com.au:

  1. are of acceptable quality
  2. match the description, sample or demonstration model you were shown
  3. are fit for their intended purpose
  4. will have express warranties honoured.
You will be entitled to a refund should any product not meet these standards.
In the case of a refund we may direct you to send the goods directly to the manufacturer or distributer for speedier service.
You are responsible for returning the product and associated costs.
Always contact Beezer first before returning a product.

Unavailable Products:

If products are unavailable you will be offered an immediate refund in full of your purchase. This is done on a "as soon as possible" basis by Beezer, though please understand that the actual refund may take 24hrs - 72hrs to process depending on which financial institutions are involved.

Returns:

Even Simpler.

If you change your mind you have 7 days from delivery to return the product to Beezer. *

We will refund the sub-total of your order if all below conditions are met. (not including delivery charges)

Here is the fine print:

  1. Product MUST be un-opened and fit for re-sale.
  2. Not applicable to:
  • Greenbo Planters
  • Rokii
  • Wallpaper & Wall Murals
  • Littlebits
  • Sombrillas
  • Cost of delivery back to Beezer will be at your expense.
  • If the package is damaged when returned, we will reserve the right to not accept the return and will deliver the package back to you immediately.
  • Should the product be returned and after inspection by Beezer Staff it is deemed that the product does not meet the above conditions, Beezer reserves the right not to refund. In this instance we will contact you to discuss.

In the case of a return we may direct you to send the goods directly to the manufacturer or distributer for speedier service.


Cancellations:
Orders can be cancelled at anytime prior to dispatch.
Cancelled orders will be refunded in full to your credit card within 24 hours.

Returns Address: 
(Returns must have an Return Authority before sending, please call us to get Authority)